DOLMIR

03Interfaces · Digital systems

A website is not a shop window. It can be the system’s way in.

Websites, portals, interfaces: built as part of the company’s digital system, not as pages to look at. A request that comes in through the website arrives already structured in the flow; a dashboard shows the anomalies, not the tables.

The problemThe website says who you are but does no work; requests still arrive by email and get copied across.

Digital systems

layer 03

  1. Websites

    Built on the company’s technical reality

  2. Portals

    Private areas for customers and suppliers

  3. Forms

    Requests already structured in the flow

  4. Dashboards

    The anomalies, not the tables

  5. Today

    This website

When it is needed

  1. 01When a purchasing office has to understand in thirty seconds whether you are the right supplier.

  2. 02When requests arrive through a form and are then copied across by hand.

  3. 03When customers or suppliers phone to ask something a portal could show them.

What we build

  • Company and product websites built on the company’s technical reality

  • Portals and private areas for customers and suppliers

  • Internal interfaces: queues, states, approvals, search

  • Forms that bring a request into the flow, already structured

  • Dashboards that flag what does not add up, instead of producing reports to read

Possible application

A request from the website

Illustrative scenario: simulated data. This website is built with the same system.

A request from the website

structured

Technical form

11:20

Turning · C40 steel · 250 pcs · drawing attached

Machining

Turning with drilling

structured field

Material

C40 steel

structured field

Drawing

FL-2280_rev2.pdf

attachment · read

Outcome

  • ✓Enters the request flow directly
  • ✓No fields to copy

What exists today

This website: the same design system as the console, the same primitives as the product, a contact form that enters a flow with validation, spam filtering and delivery.

What is possible, after the survey

Portals, private areas, internal interfaces, structured forms: built to measure, after the survey, as part of the system and not in its place.

What it is not

It is not a brochure website: that is what the Websites page is for. Here, an interface makes sense only if it is part of the system.

The other layers

Tell us the problemAll solutions