AI systems · Automations · Software · Websites
The intelligent layer above your company’s systems.
We build systems that read emails and documents, check them against what the company knows and stop where judgement is needed.
01The problem
The work is not the problem. The fragmentation is.
Every piece of information already has its place: the inbox, the attachments, the Excel sheets, the management system, the phone calls. Those places just do not talk to each other. And today, what holds them together is people: by hand, copying from one to the next.
Email
Officine Rossi08:41Order confirmation — 80 pcs SL-441, delivery 12/09
Attachment
Allegato_
ordine_ 184.pdf PF-2205 · qty 60
Excel sheet
PF-22054012/09WhatsApp
Marco
can you confirm 40 pieces or 60?
Phone call
Call · 4 min
«the quantity needs checking»
Management system
ORD-10482IN PROGRESSOfficine Rossi S.r.l.Folder
Disegno_
SL-441_ rev3.pdf + 2 attachments
Reminder
ask Marco
before entering it
The same order, eight places, three different quantities. And in the middle, a person copying.
This is where DOLMIR comes in.
The information already exists. DOLMIR connects it.
We build the missing layer: between the work people do and the systems you already have.
We do not replace your management system.
We do not touch it. The layer works above it: it reads what arrives, checks it against what you know, and prepares. The management system stays as it is.
We do not replace people.
We take away the copying. Decisions that need judgement stay human, by design.
We do not ask you to change how you work.
Emails stay emails, documents stay documents. The only thing that changes is who does the work of joining them up.
02DOLMIR Software
Not a chatbot. A system that works.
It reads the requests that arrive by email, checks them against customer records and the catalogue, prepares the reply to the customer and waits for a person’s yes. Today, on the request-for-quotation process.
Today: it reads, verifies and prepares the reply. It does not produce quotes and does not touch the management system.
Demonstration scenario · simulated data
Step
01 ARRIVES
A request for quotation arrives in the sales inbox, with a drawing attached.
Sales inbox
Officine Rossi S.r.l.
09:12
Request for quotation — 2,000 pcs SL-4410
Good morning, please send us a quotation for 2,000 SL-4410 brackets as per the attached drawing rev. 3, delivery by 30/09. Kind regards, Meccanica Rossi.
Disegno_SL-4410_rev3.pdf
acquisti@officinerossi.example
Reading and checks
Reading
Customer
Item
Quantity
Delivery
Attachment
Checks
Customer on record
customer records · Officine Rossi S.r.l.
Item in the catalogue
catalogue · SL-4410 · laser-cut bracket
Quantity given
2,000 pcs · from the text
Delivery date given
30/09/2026 · from the text
Outcome
Nothing leaves from here until the request has been read, checked and — where needed — decided by a person.
Demo with simulated data. The company, customers, items and messages are invented.
03Automations
The work that passes from hand to hand, done by the system.
An enquiry arrives from the website: the system qualifies it, records it in the CRM, alerts whoever should follow it up and prepares the next step. It stops only where your yes is needed.
Email, forms, CRM, management system, spreadsheets, documents: DOLMIR connects the systems you already have and builds the flows between them.
Demonstration scenario: companies, people and data are invented.
01 Arrives
Form
02 Understands
Qualification
03 Verifies
Duplicates
04 Updates
CRM
05 Notifies
Notification
06 Stops
Appointment
07 Acts
Follow-up
08 Records
Report
«A website in three languages for a company that exports.»
Intelligence is not deciding everything. It is knowing when to stop.
It does all the work. It stops only where judgement is needed.
- ARRIVES
- READS
- VERIFIES
- STOPS
A value finds no match. A person decides.
- ACTS
DOLMIR AIChecking…
Talk to DOLMIR.
DOLMIR’s intelligence layer, ready to try now. It understands the question, searches and checks the sources when needed, and stops when the decision belongs to a person.
It answers here, with sources and checks. The conversation continues full screen whenever you like.
Real AI, not prepared answers. It can make mistakes: check important information. Do not enter personal or confidential data.
05What we build
Not a list of services. A system.
We understand the problem first, then build the system it needs. Four ways in, one architecture above the systems you already have.
- SystemsSoftwareBuilt around the way you work. And DOLMIR Software, which reads, verifies and stops.
- FlowsAutomationsThe hand-offs between one system and the next, done by the system. The decisions stay yours.
- Entry pointWebsitesThe website is where the work begins: fast, clear, connected to the flow.
- IntelligenceDOLMIR AIIt understands, checks against the sources and knows when to stop. Try it now.
- Digital systems Websites, portals and interfaces as part of the system: whatever comes in through them is already in the flow.
- AI systems Intelligence built around your company’s context.
- Automations The repetitive steps, with human control where it is needed.
- Software and integrations Your management system stays where it is. We build what is missing around it.
Your systems — management system, CRM, email, spreadsheets, archives, people
The same method, at two depths.
The website is where the work begins. The software is where it ends.
At the bottom of its request form, DOLMIR shows what could happen after «Send».
Open the exampleWebsites
Tell us what the company does, whether a site already exists, which languages you need and by when. We reply with a written quote.
Systems and software
For automations, applications and DOLMIR Software: twenty-five minutes on the process that costs you most. No sales pitch.
06Reliability
Intelligence is only useful when you can control it.
An AI model can always generate an answer. The system is built to know when it should not — and to leave the last word to a person.
The states · always visible
5- VERIFIED
The value matches the document and what the company knows. It can proceed.
Customer · Officine Rossi S.r.l. · customer records
- CONFLICT DETECTED
Two sources say different things. The system shows it; it does not choose.
Code · «SL-441» → SL-4410 or SL-4415 (catalogue)
- DECISION REQUIRED
A real fork in the road. The options are ready, each with its evidence.
Which item does the customer mean? · Approve / Revise
- UNDETERMINED
The data is not enough. No plausible value is invented.
Item · «the usual bushings» · no match in the catalogue
- HUMAN APPROVAL
Nothing goes out without a yes from a named person. Then the flow resumes.
Approved by M. Rossi · 09:31 · recorded
Evidence
Every value carries the source it comes from.
Verification
Every value is checked against what the company knows.
Human approval
Nothing goes out without a yes from a named person.
Declared limits
What it does and does not do, written down before signing.
07How we work
We do not start from the technology. We start from the work.
Nine steps, from the first meeting to a system that improves over time. The first is a conversation of twenty-five minutes; none of the nine starts with a technology.
01
Observe
An honest assessment, even a negative one.
02
Understand
The baseline, on your data.
03
Map
The current process, documented.
04
Design
Technical specification and a fixed-price proposal.
05
Build
Accuracy measured, not claimed.
06
Connect
The system inside your work.
07
Verify
Outcomes verified, one by one.
08
Launch
A system in production, measured.
09
Improve
Accuracy maintained over time.
08Studio
We build technology for real work.
DOLMIR is a new company in Lombardy, working with companies and businesses where a process repeats: manufacturing, offices, professional practices, retail, services. We do not publish client logos, testimonials or case studies because we do not have any yet. What you can judge is the method, the product you see at work on this site, and the conversation.
Let’s talk about your work.
Tell us where you are losing time, information or control today.
First call
Twenty-five minutes, four questions, no sales pitch. If it does not make sense to continue, we will say so.
