Demonstration example. Company, products and data are not real.
Simulation in your browser: nothing is sent or saved.
Automations · Website enquiries into the CRM
An enquiry from your website, from the form to the CRM.
Pick a case or write the enquiry yourself, then start the flow. The system reads it, compares it with the contacts you already have and prepares the card; where there is a doubt it stops and you decide. The reply to the customer stays a draft.
Website contact form
Example rules
- Sectors served
- Hydraulics
- Automatic machinery
- Agricultural machinery
- Who follows what
- Enquiries in EnglishExport sales
- PrototypesTechnical office
- Turning and millingSales manager
- Minimum details
- Company, email, consent and the machining requested.
- Spam
- A link together with advertising words, or plenty of advertising words: the message does not enter the CRM.
Example rules, not promises: your real sectors, roles and rules are your own.
Example CRM
4 contacts already in it
Valdora MeccanicaC-0318
acquisti@valdora-meccanica.example
Followed by: Sales manager
Agrifonti MacchineC-0297
ufficio.tecnico@agrifonti.example
Followed by: Technical office
Pressiva AutomazioniC-0263
acquisti@pressiva.example
Followed by: Sales manager
Fluvenor HydraulicsC-0241
purchasing@fluvenor.example
Followed by: Export sales
The flow · Demonstration example
Change the data, then start the flow. It stops where a decision is needed: that one is yours.
01 Input
02 Understanding
03 Rules and context
04 Automation
05 Human judgement
06 Action
07 Record
Change the data, then start the flow. It stops where a decision is needed: that one is yours.
What you gain
- 01
No enquiry lost or duplicated: each one finds its card in the CRM, even when the customer writes from another address.
- 02
The right person knows straight away, with the enquiry already read, the next step and its due date.
- 03
The details reach the CRM already in order: company, sector, what is needed, urgency and language, without copying them by hand.
A flow like this, on your process.
The rules, thresholds and roles in this example are invented. We write yours together, starting from a real case.